Biogents 3-Year Warranty

Thank you for your interest in our products and services.

What does this warranty cover?

This Biogents Limited Manufacturer Warranty is a voluntary manufacturer’s warranty, It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods.

As such, the Biogents Three-Year Limited Manufacturer Warranty benefits are in addition to, and not instead of, rights provided by consumer law.

PLEASE RETAIN YOUR RECEIPT AS PROOF OF PURCHASE.

What will we do to correct problems?

BIOGENTS' sole responsibility under this warranty shall be to either repair or replace, at its option, any component which fails during the applicable warranty period because of a defect in workmanship and material, provided PURCHASER has promptly reported same to BIOGENTS in writing. All replaced products or parts shall become BIOGENTS' property.

How long does the coverage last?

BIOGENTS MOSQUITO TRAPS are warranted against defects in workmanship and material for a period of three (3) years from date of purchase as evidenced by proof of purchase.

What does this limited warranty not cover?

All the above warranties are contingent upon proper use of the product. These warranties will not apply (i) if adjustment, repair or parts replacement is required because of accident, unusual physical, electrical or electromagnetic stress, neglect, misuse, failure of electric power, environmental controls, transportation, not maintained in accordance with BIOGENTS specifications, or abuses other than ordinary use; (ii) if the product has been modified by PURCHASER or has been repaired or altered outside BIOGENTS' repair facility, unless BIOGENTS specifically authorizes such repairs or alterations; (iii) if the product is not used according to the instructions of the manual.

BIOGENTS also reserves the right to make product improvements without incurring any obligation or liability to make the same changes in products previously manufactured or purchased. In no event shall BIOGENTS be liable for any breach of warranty in an amount exceeding the net selling price of any defective product. No person, including any dealer, agent or representative of BIOGENTS is authorized to assume for BIOGENTS any other liability on its behalf except as set forth herein. If any payment is due BIOGENTS for services performed hereunder, it shall be subject to the same payment terms as the original purchase.

This warranty certification may be amended from time to time.

What do you have to do?

To obtain warranty service, you must promptly contact us at webshop@biogents.com or via our contact form to determine the problem and the most appropriate solution for you.